Before I get too into this, I'd like to say that if you are in the Scottsdale AZ area, there is a Mexican restaurant called Julo G's that has an awesome dish called Raspberry Chipotle Chicken. I thought it would be pulled or shredded chicken, but it came on the bone and not wanting to look like swine, it took me a long time to cut off the chicken from the bone so by the time I had eaten half of the meal, I was full.
The music playing was good, unlike most restaurants where the music always seems to be phoned in from a good distance away. Classic oldies (good selection too, songs you know and songs you don't instead of the usual either you know every song or you don't know any varieties) could be heard outside, but inside it was at a significantly lower volume allowing for pleasant conversation without shouting.
Written on the wall of Julo G's is a saying from a previous Phoenix AZ mayor that went something like: "There's nothing in Scottsdale but a bunch of rocks. No one will ever want to move there."
But he was wrong. Scottsdale seems to be an amazing town, not just for the delicious food (again: go to Julo G's!) but for the people that live there, or at least the people I met.
As Mark said in his blog about it, we were given the opportunity to come up and take a tour of the facility. Every employee we bumped into and chatted with was incredibly friendly and more than willing to take time out of their busy day to talk to us. The offices were mostly empty due to the fact that Christmas had just passed, but the employees that were there were busy packing things up for Winter NAMM in Anaheim, CA. This fact was not lost on me as they stopped working to chat with us. I kept thinking that at every office I had ever gone to, if someone was doing something - if they had a task to perform - they wanted to get it done. They were probably on a roll and nearly finished when you came in and derailed the progress. Most employees would not be pleasant toward you, or at least, not many have been pleasant that I've seen. The employees at FMIC though were always courteous and they seemed genuinely happy to be there.
This is a big deal. I strongly believed that "job satisfaction" was a myth and that work was work and if work was fun it would not be called work, it would be called something like "awesome fun you get paid to do." Maybe it would be called a "dream."
So it hit me that this is a dream job. When I told my wife a while back that I thought it would be very cool indeed to go work for FMIC she scoffed and said something like "What, do you think they play guitars all day?" Well, for the record I don't think they play guitars all day. But every single cubicle I passed had at least one guitar in it and I heard no less than two people playing and even saw a bit of a jam session go on, so yes, I think this would be a great place to work. I was telling just about everyone that they seemed so lucky to work there and while you may hear that at your job, you may think the person is a little nuts. I fly in the US Air Force and sometimes people say I have the coolest job in the world but I know the truth because it's my job. I'm very familiar with it and not incredibly satisfied so I sometimes say something like "you'd think so," or "there are definitely people that truly enjoy it." I don't want to give off the impression that my job is horrible, but no job is going to perfectly fit the employee, do you know what I mean?
And yet, every single employee I talked to said they know it's the coolest job in the world and they wouldn't want to be anywhere else. While the cynic in me would love to claim that they were just giving me lip service, I could tell they weren't lying. They know they're lucky to work there and the job satisfaction is written all over their face.
Walking through the facilities, I was impressed by how many guitars I saw. It wasn't like Guitar Center where there's a million guitars on the wall, or a music practice space where things are a little... less organized. It was one guitar in this cubicle, leaning in the joint of the desk, these three guitars hanging on the wall of an office within easy reach of the employee. The offices of the higher ranking individuals (most of whom were on vacation) had even more guitars and I thought this in particular was strange. Surely the higher you went the more busy you became and therefore the less guitars you had nearby. But here I was, proven wrong again.
I saw guitars that were from the past. I saw guitars that were going to be released unto the world later on. I even saw guitars that were "maybe" guitars. Guitars that MIGHT be made into production models, they had one or two whipped up in house to see how they would play or look and judge from there.
I was seriously taken aback by this. MAYBE GUITARS? Can you imagine? This is how I imagine the Jim Root Tele coming to be.
"Hey Bob! Would you mind wiring a Tele with EMGs? I think that would be pretty cool."
"No problem, Bill!"
Of course, I'm sure that's not how the JR Tele happened, but that's as good of an example as I can give you.
We were let in the R&D room where these guitars were made and some of the guitars hanging on the wall there were VERY interesting. Some of the guitars we saw on the shop benches in assorted levels of completion were ALSO very interesting.
Don't think I wouldn't love to tell you what I saw. I would LOVE to tell you. I would love to have been able to pull out my camera and take pictures of me touching and holding "maybe" guitars thinking "well, now I have to keep my eyes peeled for THIS!"
Joe was leading the way and he was a great host. I was incredibly nervous in the vault - incredibly nervous near most of the guitars even. I kept thinking "Oh man, I would hate to drop/break this. My wife would KILL me if I set us back however much this one cost." And then I thought, hypothetically, just how much would it cost? Then it hit me, US made one-off completely handmade custom guitar from FMIC? I thought if I did indeed drop anything the best course of action would be to just run as fast as I can.
To Mexico.
I didn't drop anything though and it was Joe that was pushing them to me.
"Try this guitar out."
"Feel how light this guitar is!"
"Plays great doesn't it?"
I was thinking before the tour started that this is like Willy Wonka and the Chocolate Factory, but this was a little more. This would be like if, in the great Chocolate room, Willy Wonka himself were to steer you toward the candy that was PARTICULARLY good. I mean, he's Willy Wonka! Is he going to steer you wrong?
And Joe did NOT steer me wrong, not on a single thing I played.
We walked around the facilities and then went to lunch. When we came back we chatted for a bit in Joe's cubicle and I heard a CD playing next door. Oh, that's no CD, that's a Jackson employee playing.
This is the secret of FMIC. Not only do they fill the building with some of the best employees around attitude-wise, but they're some of the best players I've ever seen. I can name famous band after band that could have blown away by this guy sitting at his desk playing his heart out for a couple minutes. And yet, you wouldn't know it talking to these people.
In the words of Joe (I'm paraphrasing here. My memory isn't THAT good): "These are some of the most unassuming people in the world, but you give them a guitar and they'll rip your head clean off." I'll tell you something else, I don't think they get into any head cutting competitions out of malice or showmanship or anything like that, they're just THAT good at guitar. I was impressed by the obvious skill these employees had and even more impressed that, loaded with this skill, they weren't walking around like god's gift to the guitar. This is very much like your friend at work who doesn't even mention he plays guitar and then when the random opportunity comes to play, he'll knock your socks off.
After the whole "Dude Next Door" performance, Joe took time away from his day to photograph one of Mark's guitars about to be featured in a book. While I was certainly expecting at most the use of the facilities, Joe used his camera and took the photos himself and he took plenty of photos too. I would have thought that surely a person as busy as Joe is would take one, maybe two photos and not even check the quality of them before saying something like "Moving on!" But Joe took his time, set up each shot the way he thought would look the best and took some great photos of Mark's guitar.
We went back to Joe's cubicle where there were several guitars hanging on the wall including a Patrick Stump "Stump-O-Matic" Corvette, the very one I used to review the model a few posts down, and a couple of other undisclosed guitars that were also a joy to play.
I grabbed one of the mystery guitars and played a little Travis picking lick I know, nothing too special and the guy across the hall poked his head out and asked if it was in an alternate tuning and when informed that it was not he said that it sounded really good and that it was a very cool lick. I felt pretty dang complimented. To me, someone who doesn't have any reason to feel obligated whatsoever to say anything nice about you or your playing, for them to come out and say that nice thing just blows me away every time. Maybe I'm just easily impressed but I was still impressed.
I also started playing a song I wrote for my wife when she had Post Partum Depression after the birth of our beautiful daughter Annabelle (named after my Gretsch Annie). I will not even pretend to say I know how to write a guitar solo and the song is all chords but you can feel it in there - a need for a solo. But what kind of solo? What kind of mood or attitude would it have? Should it be slow or fast? Where do I start? These are the questions that are blocking me from writing a good one (or one in general - it doesn't have to be good).
But as I'm playing, Joe reaches out, picks up another guitar and lays out this beautiful solo on top of it that fit the song perfectly. He didn't try to overshadow the song or run the solo on forever, it was just the right length and had the right mood and tone to go with the song.
After all I had seen and done that day, this is the thirty or so seconds that meant the most to me and if I may wax poetic here for just a moment: I think there's a strong correlation between Joe's very fitting solo to my song and his management of Gretsch. See, the Gretsch community are an odd bunch that consists of a ton of different varieties of players from rockabilly cats, to swing guys, blues guys, rock guys, any kind of girl, punk folk, psychos, etc. etc. And yet here's Joe, putting out this model and that model and for the most part making the vast majority of the community applaud. It's tough to please everyone, but Joe's coming incredibly close considering the differences in the buying crowd.
And so, we depart, Mark and I. I'm looking out to the sunset thinking about all the great stuff I had seen and played, all the great people I met, how lucky they are to work in such a great place, and the amazing feeling that the customer was more than welcome and treated like family in the doors of FMIC.
I was also thinking of how I'm going to squeeze two more guitars out of my wife.;-)
Many, many, MANY thanks to FMIC for putting up with us and to Joe for taking time out of his busy day to answer our questions and let us take a very lengthy look behind the curtain. We truly appreciated everything about the day and I'm sure it'll live on in our minds as one of the best we've had. I know it's in my top ten days of my life.
-Pappy